Balloon Event Ops Support
Balloon Event Ops, operated by Sagebrush Building Automation LLC, gives authorized Event staff one place to manage operational messages, Pilot acknowledgments, and session-specific propane reporting.
Signing in
Pilots use one permanent mobile-number and password sign-in, then add or switch Events from My Events. Event staff use the Event access code, assigned username, and private password supplied for that Event. Staff can request a new one-time setup or reset code from the Event Organizer. A Pilot who cannot sign in should email support for account-recovery help.
Event or roster corrections
Contact the Event Organizer who issued your credentials. Each Event controls its own staff, Pilot roster, sessions, and access.
Text messaging
Reply HELP to the Event messaging number for assistance, STOP to stop messages, or START to resume after opting out. Message frequency varies and message and data rates may apply. Urgent Event instructions should be confirmed through the Event's established on-field safety process if cellular delivery is unavailable.
Contact
Email support@ballooneventops.com for Balloon Event Ops program, privacy, or account-deletion help. Event-specific schedule, roster, and field-operation questions should still go to the Event Organizer.
Account deletion
A Pilot can open Account and choose Delete account. Staff can open Settings and choose Request Account Deletion. The app confirms the request, removes the sign-in, disconnects device alerts, and signs out the account. Event-controlled operational and waiver records may be retained as described in the Privacy Policy.